How often do you get asked by a bartender if you liked the way he or she made a particular cocktail? In a world where there is a presumption of increased services, it is surprising to me that so few bartenders ask this simple question. Is it because their egos can’t handle the answer?… Lack of self confidence? … Or simply they don’t give a crap??
My unscientific study says this happens far too often. Too many people don’t ask if their services meet their customers’ expectations. This reflects both a lack of respect for customers and more importantly of your craft.
This was not the case at the Cortiina Bar, where the very capable bartender Tim asked me if my first ordered Manhattan was to my liking. He made it with a 4:2 ratio of bourbon to Vermouth blend. I was honest with him and said that I was a self proclaimed “bourbon guy” and I liked to savor the taste of the Kentucky liquid over the Vermouth. He quickly remedied the situation with a 5:2 ratio and made me the perfect Bavarian version of this classic. If your are ever in Münich and need a rest from the beer that flows out of the taps here, stop by and see Tim at the Cortiina Hotel bar, … Tell him Micko sent you